CYBERJAYA
Start date: 2/1/2019 End date: 3/9/2019
Region: Economic and Social Commission for Asia and the Pacific Country: Malaysia
A City Inspires EMOTION

Edited by:
City Panel Manager: Michele Melchiorri
City Panel Member:  Siti Mariam Mohd Desa,  Norzarina Md Yatim,  Ming Ming Lai,  Mohd Mokhtar Daud,  Mohamad Suhaimi Tahir,  Arliza Jordana,  Taufiq Hussien,  Ezatul Faizura Mustaffa Kamal,  David Hoard,  Rodzi Ahmad,  Ahmad Soalahuddin TERMIZI,  Hakim Hamzah,  Ruby Mohd Lana,  Muhammad Rizal Azmi,  Raja Shamin Raja Mohamed Naguib,  Bikesh Lakhmichand,  ruhaila abdul rahman,

Perception matters

Human perception is derived from emotions that are altered by a sense of security and safety, risk, wellbeing, and happiness. A citizen’s lifestyle when trying to engage in night life could be tainted by the constant fear of being robbed due to a previous assault, simultaneously increasing an individual’s expense on security to assure a safe environment. These patterns of behavior translate subjectivity. Likewise, the legitimacy of government actions to everyday citizens can be assessed by direct forms of participation or voter turnout rates as well as by the general amount of trust placed on a country’s institutions. Trust is a relative measure. Decision-makers and service providers are extremely interested in the collection of real time data derived from perceptions of the citizens they strive to serve. Both qualitative and quantitative perception surveys and studies are becoming increasingly important and widely used. Such surveys can take the form of focus groups, interviews or perception surveys, experimental analysis, public opinion techniques, which capture what respondents believe, think and feel and are thus are able to provide information about their beliefs, values, behaviors, attitudes, opinions, expectations and experiences, knowledge and awareness of particular issues.

Sustainable development and prosperity are both tangible and intangible concepts, which vary by time, context and location. Measuring the UN Sustainable Development Goals and targets, the UN-Habitat City Prosperity Initiative uses its respective CPI indicators, adapted to a perception data framework, to enrich the platform’s current measurements. A perception framework can provide data and information in areas where statistics do not exist or are not appropriate for measuring subjectivity. As the English author, Aldous Huxley wrote: “There are things known and there are things unknown, and in between are the doors of perception.”


The City Prosperity Initiative - Perception Index

The CPI-Perception tool offers a complementary and / or alternative method to understand and monitor the sustainability conditions of cities and their communities. It introduces real time analysis of opinion and current understanding of inhabitants and stakeholders of a city’s prosperity, possibilities to implement adequate plans, actions and policies for improvement. Governments will receive a systematic feedback based on how people understand and feel about the different dimensions of prosperity of the city, facilitating a greater collaboration between the government, private sector and civil society.


The United Nations Human Settlements Programme (UN-Habitat ) provides achievable solutions to current challenges cities face by promoting socially and environmentally sustainable human settlements, and adequate shelter for all. The agency combines technical expertise for operational implementation to make cities inclusive, safe, resilient and sustainable. Beyond its core areas of city planning, infrastructure development and participatory slum upgrading, UN-Habitat also focuses on gender, youth and capacity building as well as urban legislation and risk management.

UN- Habitat strives to provide support reflecting the New Urban Agenda (NUA) in city and country development plans and policies, making expertise on sustainable urban development available to governments at all stages of implementation, monitoring and reporting. UN-Habitat has gained a unique and a universally acknowledged expertise in all things urban, with a view to ensure that Sustainable Development Goal 11 and the rest of the SDGs are successfully implemented and achieved

The City Prosperity Initiative (CPI) is the United Nation’s platform for urban data, developed to formulate evidence based decision making and monitoring for cities. The basis of the Initiative is an Index created by UN-Habitat in 2012, developed as a response to the demand of local authorities in need of a tool which measures the prosperity and sustainability of cities. The CPI serves as a baseline setting, a decision making tool, a policy dialogue and a monitoring instrument. The Index is current and evolving, and uses different tools to develop products which measure the different aspects of urbanization of a city.

Goal 11 indicators and other SDGs, using several transformational interventions based on the main components of the New Urban Agenda which include Planning and Urban Design, Urban Legislation and Governance, and Urban Economy and Municipal Finance. The platform offers the possibility of adopting a citywide approach to development beyond the sectorial nature of the SDG indicators and, at the same time, it will offer the possibility of individual disaggregation of indicators and computing city and country aggregated values.

FIABCI provides access and opportunity for real estate professionals interested in gaining knowledge, sharing information and conducting international business with each other. FIABCI Members represent all real estate disciplines including Brokerage, Property Management, Valuation/Appraisal, Investment, Development, Consulting, Legal, Architecture, Planning and Insurance.

Members work in all types of property sectors - Commercial, Residential, Luxury, Retail, Rural, Resort, Industrial, etc FIABCI's areas of focus include global networking, international business development, education and advocacy in the global real estate industry. With members in 65 countries, including 100 Professional Associations, 65 Academic Institutions and 3000 individual members from all professions of the real estate sector, FIABCI is the most representative organization of the real estate industry in the world and holds special consultative status with the Economic and Social Council (ECOSOC) of the United Nations.


Methodology for the City Prosperity Initiative - Perception Index

The City Prosperity Initiative-Perception Index (CPI-PI) is a tool derived and aligned to the City Prosperity Initiative- Index structure (CPI-I), per its latest version (2017), which answers to the urban Sustainable Development Goals (SDG) and the New Urban Agenda (NUA). This version is also known as “CPI-SDGs”.

Based on the City Prosperity Initiative- Index, the CPI-Perception Index operates complex and multidimensional concepts using the same six dimensions of prosperity and sustainability: governance, planning, economy, infrastructure, social cohesion and ecology in cities. With the intention of complementing the CPI objective measures, the CPI-PI offers a primary source, with recent and reliable information and a vision about the thoughts and feelings of the population, which qualifies the prosperity, the sustainability of the city, beyond the raw data. The CPI-PI is based on the same concept of the CPI, understanding that urban prosperity, well- being, sustainability and integrated development are multidimensional concepts that can only be measured precisely when using a composite index. This index serves as a monitoring and diagnostic tool to identify which urban areas are working well and which others are performing poorly.

The 2017 edition of the CPI-SDGs was updated and revised to fulfill a more cohesive purpose, including fewer indicators that provide a more comprehensive understanding of the city’s dynamics, many of the urban SDGs indicators, especially the eleventh, dedicated to ensure the inclusion, security, resilience and sustainability of cities. The CPI-SDGs also includes key components of the New Urban Agenda that was adopted at the United Nations Conference on Housing and Sustainable Urban Development (Habitat III), held in Quito, Ecuador, on October 2016.


City Prosperity Initiative Dimensions of Prosperity

  Quality of life

The quality of life dimension measures the cities’ average achievement in ensuring general wellbeing and satisfaction of the citizens.

  Equity and social inclusion

The Equity and Social inclusion dimension measures the cities’ average achievements in ensuring equitable (re)distribution of the benefits of prosperity, reduces poverty and the incidence of slums, protects the rights of minority and vulnerable groups, enhances gender equality, and ensures equal participation in the social, economic, political and cultural spheres.

  Environmental sustainibility

The Environmental Sustainability dimension measures the average achievement of the cities in ensuring the protection of the urban environment and its natural assets. This should be done simultaneously while ensuring growth, pursuing energy efficiency, reducing pressure on surrounding land and natural resources and reducing environmental losses through creative and environment-enhancing solutions.

  Urban governance and legislation

The Urban Governance and Legislation dimension has the purpose of demonstrating the role of good urban governance in catalysing local action towards prosperity, including the capacity to regulate the urbanization process.

  Productivity

The productivity dimension measures the average achievements of the cities in terms of creating wealth and how it’s shared, or cities contribution to economic growth and development, generation of income, provision of decent jobs and equal opportunities for all.

  Infrastructure development

The Infrastructure dimension measures the average achievement of the city in providing adequate infrastructure for accessing clean water, sanitation, good roads, and information and communication technology - in order to improve living standards and enhance productivity, mobility and connectivity.


ASSESSMENT RESULT
Number of actual participants 51
Results by dimensions
Results by subdimensions
Results by indicators

Background information on the Cyberjaya CPI-PI

HUMBLE BEGINNINGS The establishment of the Multimedia Super Corridor (MSC Malaysia) and Cyberjaya in particular, will enable Malaysians to leapfrog into the Information Age. We hope to create the ideal environment that will attract world-class companies to use it as a regional multi-cultural information age hub. Tun Dr Mahathir Mohamad, Prime Minister of Malaysia, during Cyberjaya’s groundbreaking ceremony on 17 May 1997 Every story has a beginning, and ours begins on 2,800 hectares (6,960 acres) of mostly undeveloped land, 40km south of Kuala Lumpur. It is the mid-90s, and Malaysia’s economy has been dubbed one of Asia’s ‘tiger cubs’, thanks to an aggressive 8 per cent growth since 1988—the second fastest after China. The site where our particular story takes place is a former palm oil plantation, one of many swathes of monoculture left over from Malaysia’s agricultural days. As the pages of history turn, we see this land being uprooted and sown with very different seeds, marking a new era in Malaysia. We witness the machinery of development busy laying the foundations of Malaysia’s first intelligent cybercity, and with it, a new hope for the nation. Cyberjaya. A space for startups to create and innovate; for students to pursue dreams of changing lives with technology; for tech giants to make new discoveries; for small businesses to conquer the world one market at a time. For creative, entrepreneurial minds, it was going to be the place to call home.

CPI-PI Report on the assessment

External reports links

DETAILED TEST ANALISYS

Urban governance and legislation

Urban Rules and Legislation

Question Response Count Value Average
The city is following a National/Regional territorial development plan 22 71.64
The city is enforcing and implementing adequate urban plans 22 67.73

Urban Governance

Question Response Count Value Average
The preservation of the cultural heritage in the city is… 22 48.23
Citizens are involved in the city's planning decisions 22 52.64

Urban economy and municipal finance

Local Economic Development

Question Response Count Value Average
The city economic growth is... 22 70.64
The labor productivity of the city is... 22 70.64

Employment

Question Response Count Value Average
The employment opportunities in the city are... 21 75
Informal jobs in the city are... 21 56.1
Jobs in the manufacturing industry in the city are... 21 49.9

Municipal Finance

Question Response Count Value Average
The tax collection by the city government is... 21 61.52
The resources expenditure on city development and improvement by the city government is... 21 48.86

Urban planning and design

Urban Form

Question Response Count Value Average
It is easy to move from city center to outskirts of the city 21 67.1
Residential, commercial and green areas are evenly distributed in the city 21 71.1

Urban Land

Question Response Count Value Average
In the last 5 years, the city has significantly geographically expanded 21 45.62
In the last 5 years, the city's population has... 21 71.71

Public Space

Question Response Count Value Average
The quantity of open spaces for recreational and public use in the city is... 21 64.57
Public spaces are easily accessible to all throughout the city 21 64.67

Infrastructure development

Adequate Housing

Question Response Count Value Average
The number of homeless and/or people living in slums and informal settlements is... 21 60.86
Buying and/or renting a home in the city is... 21 33

Energy and ICT

Question Response Count Value Average
The coverage of electricity supply system in the city is... 21 85.52
The coverage and quality of internet services in the city is... 21 71.05

Urban Mobility

Question Response Count Value Average
The coverage of public transportation in the city is... 21 36.14
The number of deaths related to traffic accidents in the city is... 21 53.71

Social cohesion and equity

Social Development

Question Response Count Value Average
People in the city are living longer now than in the last 10 years... 20 58.1
Child mortality in the city is... 20 63.2
The proportion of inhabitants between age 5-21 attending school is... 20 77.2

Economic Inclusion

Question Response Count Value Average
All people in the city are able to afford the basic need i.e. - food, water, transport 19 37.42
The level of inequality in the city is... 19 55.68

Gender and Youth Inclusion

Question Response Count Value Average
The number of young people not studying and unemployed is... 19 66.37
The number of women employees in local governments is equal to men's 19 58.37
The number of women in the workforce is equal to men's 19 60.16

Safety and Security

Question Response Count Value Average
The homicide rate in the city is... 19 81.42
The number of property crimes in the city is... 19 75.16
Safety in public spaces for women is... 19 45.32

Urban ecology and environment

Resilience

Question Response Count Value Average
The city preparedness and response for a natural disaster is 19 58.32
In comparison to previous events, the number of deaths and people affected by natural disaster in your city is... 19 68.21

Environmental Sustainability

Question Response Count Value Average
The city air quality is... 19 67.89
The city is adequately collecting and disposing waste 19 68
The city is adequately treating and recycling water 19 49.63
The industrial pollution in your city is... 19 68.16

This report is given to UN-HABITAT on 3/9/2019 to comply with the Memorandum of Understanding supporting the Cyberjaya in quantifing the City Prosperity Initative - Perpection Index